"Stop the Customer Exodus" Masterclass
This Thursday 1:00 PM ET
For Service Business Owners Tired Of Losing 20% Of Your Revenue To Preventable Customer Exits…
LIVE Training: Discover How Service Businesses Stop Customer Exits And Add 10%+ Revenue In 90 Days By Fixing Hidden Operational Friction
Without Expensive Marketing Campaigns, Disrupting Your
Operations, Or Burning Out Your Team
In This Masterclass,
I’ll Reveal Everything You Need To:
Find the hidden friction killing your customers in under 5 minutes (most owners never see these blind spots)
Turn your back-office chaos into a retention machine that keeps customers coming back automatically
Stop bleeding revenue from churn and start predictably growing without spending more on marketing
Get your team working together instead of against each other (this alone saves most clients 10+ hours per week)
Transform customer complaints into your biggest competitive advantage using my 3D Framework
Install a "retention radar" that spots problems before customers even think about leaving
Who This Masterclass Is For:
CEOs and Founders who built something great but can't figure out why customers keep slipping through the cracks
Operations Directors who are tired of putting out fires instead of preventing them from starting
Customer Experience Leaders who know there's a better way but don't have the roadmap to get there
Practice Managers who want their team to deliver consistent results without constant micromanaging
On This Masterclass, I Will Reveal:
Why spending more on marketing is actually making your retention problem WORSE (and what to do instead)
The "operational blind spot" that's sabotaging your customer experience (even when your front-line team is doing everything right)
My 3D Framework that turns service chaos into retention gold
And much more…
Here's What Previous
Attendees/Clients Have To Say…
"We were hemorrhaging customers due to poor experiences and operational chaos. After Lasandra's CX audit, we identified 4-5 key friction points, reduced process time, boosted customer satisfaction, and got a comprehensive roadmap that actually works."
"We were about to launch new pricing while unknowingly bleeding 12% of our revenue. Lasandra's billing workflow analysis exposed the leaks and prevented massive losses before our rollout."
"Our manual sales attribution was taking 4 days and killing our accuracy. Lasandra's automated system cut that to 4 hours and improved attribution accuracy by 15%."
3 Big Takeaways For The Masterclass
Takeaway #1
Clarity: You'll know exactly which friction points are costing you customers (and which ones don't matter)
Takeaway #2
Consistency: Your team will finally work as one unit instead of competing departments
Takeaway #3
Confidence: You'll have a proven roadmap to implement changes without disrupting what's already working
Hosted By Lasandra Barksdale
Founder of Kompass Customer Solutions | Retention Strategy Expert
After watching Fortune 500 companies waste millions on retention problems that could be fixed in 90 days, I decided to bring those same insider systems to growing businesses that deserve better than generic advice and six-figure consulting bills.
My passion is showing leaders how to spot hidden friction, simplify their operations, and turn satisfied customers into loyal advocates. I started Kompass Customer Solutions to help service-driven businesses build the operational backbone that makes great experiences repeatable.
Why This System Works (And Why It’s Different)
No expensive consulting fees required (this works for businesses doing $5M-$50M)
No operational shutdown required (implement changes while keeping the lights on)
No guesswork required (my Friction Finder tells you exactly what to fix first)
Step-by-step guidance with personal support (because DIY-ing this stuff is how you got stuck in the first place)
See What’s Possible.
"Our CRM implementation was failing because nobody wanted to use it. After Lasandra interviewed our teams and translated their needs, we hit 85% adoption and it became our most trusted daily tool."
– Commercial Services GM
"Our new self-service feature was dead on arrival. Lasandra's enablement strategy led to a 25% reduction in support tickets and 10-hour decrease in resolution time."
– Tech Company COO
"Our marketing tools were a disjointed mess costing us a fortune. Lasandra's tech stack optimization saved us $125,000 annually and boosted campaign efficiency by 20%."
– Media Company Founder
Frequently Asked Questions
Will this work if our industry is complicated?
Actually, the more complicated your business, the more hidden friction you probably have. Which means bigger wins when we fix it. I've optimized everything from hospitality chains to tech platforms - complexity is where the real money gets saved.
How fast will we actually see results?
Most of my clients spot their biggest revenue leaks in the first 7 days. The smart ones start plugging those holes immediately and see retention improvements within 90 days. The real question is how much money you're losing while you wait.
Our industry has unique challenges - will this still apply?
I understand why you'd think that - every industry feels unique from the inside. But customer friction follows the same patterns everywhere. If you're losing good customers, this works. The fundamentals are universal.
We're not a Fortune 500 company - is this too advanced?
This is specifically designed for $5M-$50M companies. You're not too small - you're exactly the sweet spot where these fixes create the biggest impact per dollar invested.
We've been burned by consultants before.
That's exactly why I don't do 6-month "discovery phases." I find your friction points in week one and start fixing them in week two. You'll know if this is working within the first 30 days.
Grab Your Spot Now For The "Stop the Customer Exodus" Masterclass
This Thursday 1:00 PM ET
We can't wait to show you how to fix your retention issues in 90 days without disrupting your operations.
© 2025 Kompass Customer Solutions LLC